Purchasing Methods and Policy

  • Chic Homz offers you various payment methods, whether by Visa or cash on delivery
  1. Visa or MasterCard
  2. Cash on delivery
  3. Vodafone Cash
  4. Bank transfer
  5. Aman
  6. Sympl
  7. Premium Card
  8. Souhoola
  9. Forsa 
  10. Contact
  11. Valu 

Down Payment Methods Details: 

- To transfer to an e-wallet, please contact customer service

Chic Homz bank account: 

Bank name: CIB
Account name: Chic Homz
account number: 100047277797
Branch: Arkan -  Zayed

Terms of Purchase:

Some products that need to be carried above the third floor require additional shipping fees. These are variable fees determined based on the width of the staircase and the number of technicians needed to carry the products. This amount is approved by Chic Homz customer service only, and not by the shipping company’s technicians


    • If you choose cash on delivery for an order worth more than EGP 10,000, a 15% down payment is required.
    • For orders of products delivered outside Cairo and Giza, a 15% down payment of the total order amount is required. For products with customized specifications, a 50% down payment is required.
    • The customer is entitled to apply only one coupon code or benefit from the interest-free installment option. If a technical issue prevents this, the company has the right to cancel the entire order and refund the customer in full

    • Please note that installation is not provided, and 70% of the order value must be paid in advance for the following governorates (Menoufia - Beheira - Kafr El Sheikh - Damietta - Beni Suef - Fayoum - Minya - Assiut - Sohag - Qena - Aswan - Luxor)

       

    •    The customer must pay an advance payment of no less than (   50  %) of the order value upon signing. The remaining installments must be paid before receipt or delivery, subject to the company’s terms, as follows: 25% is due when manufacturing begins and 25% upon receipt 

    • Unless otherwise agreed in writing, the product or delivery price does not include any exceptional costs arising from the nature of the customer’s location, such as the use of lifts, cranes, additional labor, removing doors or windows, dismantling and reinstallation, or any unusual means or work required to bring the product into the premises. The customer bears the aforementioned additional costs when they arise from the conditions of the location or property and are not the result of an error or negligence on the company’s part.

    • If the customer delays payment of an amount due or fails to receive the product on the agreed date, the company will notify them in writing of the amounts due and the required steps, and grant them a specified grace period set out in the order contract to resolve the matter. If the delay continues after the grace period expires, steps will be taken to terminate the order and settle the amounts paid and expenses due in accordance with the contract and the law.

    • • If the customer fails to pay or receive the product by the specified date, the company has the right to: • Forfeit the down payment as compensation for expenses and manufacturing costs. Sell the product without prior notice and without any liability, without prejudice to the company’s right to seek compensation from the customer for any damages incurred.

    •  The company is not responsible for minor differences in color, material, or size resulting from manufacturing variations or the electronic display of images.